Hotel SUI Kobe Sannomiya by ABEST

Single room was more than adequate — larger and more spacious than many single room business hotels of major cities in Japan. Very clean, comfortable sheets and blanket. Room and toilet and bath were perfect. Communal hot bath at level 1 was also nice, especially to warm up in the autumn cold. The best bit of the hotel was the dining area at reception: free coffee (and tea) all day, free alcohol 5-7pm (!), free onigiri 8-10pm (!!). I didn’t have any alcohol, but the onigiri as a snack was appreciated one evening. (To be fair, such good food in Kobe and especially around the hotel, the onigiri wasn’t really needed). It was simply a nice space to unravel — if you could peel yourself off Japanese tv in the room! Service is generally good. The location is fantastic— not too far a walk from Sannomiya Kobe station, walkable from Shin Kobe though quite a distance. Walkable to Kitano district. Lots of food options, all around. Walkable to port area. Best of all, walkable to start point of Kobe marathon 😄

Great location in Sannomiya, within walking distance to Shin-Kobe Station. The staff were incredibly friendly and helpful. My wheelchair-accessible room was spacious with a large, well-designed bathroom. Highly recommend this hotel, and I’ll definitely book again if I return to Kobe!

In spite of the language barrier, the staff went to great lengths to communicate and fulfill our needs, always with a smile.

The sento was great! The view from the top floor is outstanding. The staff was very friendly and helpful. There always seemed to be someone on shift with good English making my time much easier.

The lobby facilities : coffee machine, water dispenser, and microwave. It's possible to eat your own food in the lobby.